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We treat our customers with the respect and dignity they deserve just as we would our own family. When you call Bio SoCal the owner, Alan Cohen, will answer your call 24/7/365 to discuss your unique situation. Unlike our competitors, we are not a franchise and you will never get a call center in another state or have a random unknown subcontractor or poorly trained technician dispatched to your house. We are selective in hiring technicians who have years of experience and go through extensive initial and ongoing training to ensure the job is done right.