In Person Certified Apartment Manager


Wednesday, March 5, 2025
9:00 AM - 5:00 PM (PST)
* Registration open until 3/2/25 at 11:59 PM (PST)
* Registration open until 3/2/25 at 11:59 PM (PST)
Category: NAA Credential Classes

Don't Miss Your Chance to Advance Your Career!

*Must attend ALL dates and pass exam for certification eligibility

Class begins each day (listed below) at 9 am and ends at 5 pm.  

Please note, this training session is IN PERSON and will be held at the AAGLA office.

  • Wednesday, March 5, 2025
  • Wednesday, March 12, 2025
  • Thursday, March 20, 2025
  • Wednesday, March 26, 2025
  • Wednesday, April 2, 2025
  • Thursday, April 10, 2025
  • Tuesday, April 15, 2025

Earning your Certified Apartment Manager (CAM) credential allows you to demonstrate that you have the knowledge and ability to manage rental property and achieve the owner’s investment goals. The CAM credential positions you well for many career opportunities and advancement within the multi-housing industry.


What you’ll learn:  

  • Increasing Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, management orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of financial operations with corrective actions for under-performance
  • Monitoring of property performance to achieve ownership investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

For more information, please call Diana Alcaraz at (213) 384-4131; Ext. 301  or email diana@aagla.org.


REQUIREMENTS

To obtain the CAM credential, candidates must complete the following:

  • Minimum of 12 months of onsite property management experience
  • Successful completion of all CAM coursework (totaling 40 hours)
  • Pass the exam within six (6) months of declaring candidacy
  • Once enrolled, there are no refunds or exchanges on purchases of events and seminars. In the event an event or seminar is canceled, or the date is changed, a full refund will be offered.  

The above policies apply to all AAGLA membership types unless otherwise described in AAGLA’s membership or event materials. Please read all information thoroughly.

For questions, contact Events & Education Manager Diana Alcaraz via email at diana@aagla.org.

Please note that the materials for this course will be in e-book format.  Please provide the attendee's first and last name and their email for all correspondence and materials.

* Registration open until 3/2/25 at 11:59 PM (PST)
* Registration open until 3/2/25 at 11:59 PM (PST)

Featured Instructor:

Angel Rogers
ARM, CCRM Chief Learning Officer, National Community Renaissance and Owner, STAR Training

For More Information:

Diana Alcaraz

Diana Alcaraz

Notary Public

Manager, Events & Education, Apartment Association of Greater Los Angeles

View Profile

(213)384-4131x301