Better Ways to Document Your Chain of Events

How Housing Providers are Coping Under Current Market Conditions

Among the many tasks of owning a rental property, maintaining tenant communication is one of the most important. After all, communication is the foundation of any great relationship and superior customer service. Handling tenant complaints, repairs, or other concerns can sometimes get extremely frustrating. However, landlords need to keep it together and communicate effectively, even during stressful times. That said, let's go over some reasons why communication is so essential and how landlords and tenants can communicate effectively. You never know when you're going to need a record of a conversation. It might be to double-check a special payment date with a tenant. For more serious situations, you may need to retrieve a conversation for legal evidence.

Our leading multifamily industry expert, Patti Widget, the founder of Widget's Way, again joins us for another amazing presentation that will help YOU to survive and help YOU to successfully transition out of whatever current crisis you find yourself in. PLEASE, join us for what will most certainly be an informative online seminar via ZOOM.

During the webinar, we will also cover the following:

• How to act and immediately address non-payment and other lease infractions. Learn how to communicate and document infractions.
• The importance of documentation and archiving evidence of written and oral communications. You never know when you will need it.
• The importance of tracking and documenting follow-up to maintenance requests and tenant complaints. The importance of ongoing maintenance and addressing issues that arise as soon as possible.
• Dealing with and avoiding costly legal troubles. Don't be exposed to liability by what you say or do.
• How to best deal with difficult tenant situations. Never let yourself be caught off guard with Patti's "fogging" technique.
• And wait — there's always so much more. YOUR questions will help lead the discussion. ASK Patti anything — she will address your questions for one full hour!

This will be a live, interactive, online learning session. Live Q&A will take place throughout the online seminar. Please join us for what will surely be an extremely informative and entertaining presentation by Patti Widget. Please log in to register.

If you have any questions regarding this event, please contact Events Manager Diana Alcaraz via email at diana@aagla.org. For faster service, please have your membership number ready.

WARNING: THE INFORMATION PROVIDED DURING THIS WEBINAR IS FOR GENERAL INFORMATION PURPOSES ONLY. ABSOLUTELY NO LEGAL OR TAX ADVICE IS BEING GIVEN DURING THIS WEBINAR. BEAR IN MIND THAT EVERY SITUATION IS UNIQUE, AND THE LAWS, RULES AND REGULATIONS ARE SUBJECT TO CHANGE AT ANY TIME. SO, BEFORE ACTING, BE SURE TO OBTAIN TAX AND/OR LEGAL ADVICE FROM A LICENSED PROFESSIONAL.

Panelist(s):

Patti Widget, Property Management Expert, Widget's Way

Patti "Widget" has nearly 25 years of experience as a regional property manager. Patti teaches a wide range of classes on property management topics; she is a keynote speaker on property management and housing issues and has published numerous articles for apartment associations. Patti is a repeat guest speaker at UCLA. She also holds various certifications in the industry related to her field, such as a CA licensed Real Estate Broker, CCRM, lead based paint certified renovator from the EPA, Fair Housing and more.

Moderator:

Daniel Yukelson, Executive Director, Apartment Association of Greater Los Angeles

Daniel Yukelson is currently the Executive Director of the Apartment Association of Greater Los Angeles (AAGLA). As a Certified Public Accountant, Yukelson began his career at Ernst & Young, the global accounting firm, and throughout his career, he has served in senior financial roles principally as Chief Financial Officer for various public, private and start-up companies, including more recently for 15 years as Chief Financial Officer of Premiere Radio Networks, the largest U.S. radio network and now subsidiary of iHeart Media, and for nearly 4 years as Chief Financial Officer of Oasis West Realty, the owner of the Beverly Hilton and Waldorf Astoria Beverly Hills where he was involved in the construction and opening of the Waldorf Astoria. He served as a planning commissioner, serving one year as Chairperson, and as a Public Works Commissioner in the City of Beverly Hills.

Webinar Registration Ticket Price:
Member Ticket: $0.00
REGISTRATION ENDS JULY 11, 2023

Featured Presentation By:

Fast Eviction

Title Sponsor(s):

Alpha Structural, RETS, TenantAlert